Return policy

Return policy

This Privacy and Returns Policy describes how your personal information is stored, used and shared when you visit our website, make a purchase or return a product.

Personal Information Collected

When you access our website, certain information is automatically recorded, such as your IP address, browser type, time zone and cookie data.

When you make a purchase, we collect information including your name, billing address, shipping address, payment information, and email address.

Returns

Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer a refund or exchange.

To be eligible for a return, your item must be unused and in the condition that you received it. It must also be in the original packaging.

In some cases, only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for any reason not due to our error.
• Any item returned more than 30 days after delivery

Use of Personal Information

We use the information collected to process your orders, communicate with you, prevent fraud, manage returns, and improve our website.

We may also use your information to send you marketing communications, if you have consented to this.

Sharing of Personal Information

We share your personal information with third parties who help us fulfill your orders, manage returns, and improve our website. We may also share your information to comply with applicable laws and regulations.

Behavioral Advertising

We may use your personal information to serve you targeted advertising. You have the opportunity to opt out of this advertising.

User Rights

If you are a European resident, you have the right to access, correct, update, or delete your personal information. You may contact us to exercise these rights.

Data retention

We retain your order and return information for as long as necessary to fulfill our contractual obligations or for other legal purposes.

Shipping

To return your product, you must send it to the following postal address:

[Insert return address here]

You are responsible for paying for shipping costs associated with returning your item. They are non-refundable. If you receive a refund, the cost of return shipping will be deducted.

Changes

We may change this Privacy and Returns Policy from time to time. Please check this page periodically to stay informed of updates.

Contact us

If you have any questions about our privacy and returns policy, please contact us at the following email address: nevora.contact1@gmail.com